Facebook Chatbots
Website Chatbots
Instagram Chatbots
Custom Chatbots
Chatbot Solutions

AT A GLANCE

We create custom chatbots for Facebook and Websites. Chatbots are artificial intelligence programmes which are capable of “conversing” with people, responding to particular questions, and automatically provide suggestions and performing calculations. The chatbots work with Facebook and integrate with the Messenger chat application, and operate from there. A chatbot is a piece of automated messaging software that uses AI to converse with people. Bots are programmed to understand questions, provide answers, and execute tasks. From a customer’s perspective, they’re a friendly and accessible time-savers. Rather than opening an app (let alone downloading one), making a phone call, running a search, or loading a webpage, your customer can just type a message, like they would to a friend.


Each bot is as unique as the business it serves. They can help with common customer service questions, like delivery tracking and appointment booking. But they can also drive discovery—suggesting the perfect cosmetics, getting a motor insurance quote, or ordering dinner. They can upsell by suggesting LIFE INSURANCE to go with your MOTOR NSURANCE, or a bottle of white wine to go with your salmon dinner. They can remind you that you forgot to click purchase on an item. They can notify you about an offer they think you’d like, and they’ll remember your size or personal preferences.


All of our chatbots allow the customer to find out more about the company in the same fashion as if they were interacting with the companies' website. The bots can ask the customers a series of questions/preferences and then make recommendations to the customer based on their selections. The bot can even perform calculations and retrieve information from a server/database to provide the customer with a quote from right within the Facebook Chat interface.

Here are some examples of chatbots that we have already created:

 

 

DIRECT MARKETING


SAVE MONEY


IDENTIFY LEADS


RE-ENGAGE CUSTOMERS

 

 

VISION FOR A NEW WORLD

A Facebook/Website Chatbot Solution which allows customers to find out more about your company.

Customers can also purchase products/services and get quotations using the chatbot.

AT A GLANCE

Key Features

  • REACH YOUR AUDIENCE DIRECTLY - people are 3.5 times more likely to open a Facebook Message than a marketing email. And since customers can respond, they’re more likely to move further down your marketing funnel. On top of that, Facebook Messenger has sponsored ads, which can be sent to anyone who has previously been in touch with your Page. Yes, this means that you already have a subscriber list. You can use these ads in tandem with your chatbot to target high-intent customers;
     
  • SAVE TIME AND MONEY ON CUSTOMER CARE - Customers expect 24/7 availability, but they hate waiting on hold. They also ask many of the same questions over and over (and over) again. If you’re spending a lot of time helping people track deliveries, check your return policy, or book appointments, a little automation will go a long way;
  • IDENTIFY LEADS - As your bot greets potential customers, it can identify their needs, ask basic questions, (i.e., “What’s your budget?”) and immediately direct high-quality leads to your human sales team;
     
  • HANDLE E-COMMERCE TRANSACTIONS - Bots can do the selling, too. And because everything happens without leaving the comfort of Facebook Messenger, drop-off rates are lower than in a traditional ad-to-webpage pipeline. Also, conversational commerce leaves room for personalized upselling as the bot makes suggestions. Everything from “Seems like want hardwood flooring. Would you also like the after-care package?” to “Fries with that?”
     
  • RE-ENGAGE CUSTOMERS - Bots are capable of retaining information, and you can use those details to go the extra mile. Rather than paying for a barrage of advertising, a Facebook Messenger bot can reach out personally, offering relevant content at the right time. Remind a customer about those cycling shorts still sitting in her cart, or that she sent her mother-in-law birthday flowers this time last year.

 

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