Plan and Execute
Excellent Technology
Affordable Services
Engage Users
Common Questions and Answers
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Not finding an answer to your question?

No matter how much information we put out there some questions will always remain to be answered. We are looking forward to helping you out. Simply call or email and we'll get right back to you ASAP! There are various questions and concerns you may wish to discuss with us or need clarification on. We'll be happy to address them all accordingly.

Should I create a Moble or a Web App?

Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app. But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you.

How long will you take to build my app/site?

To give you a precise answer we must prepare a project scope and create a budget. We shall tell you how much of that scope can be completed within the budget and we'll be able to estimate how long will it take after at least a month of work.

Can I be involved in the development process?

That's fine by us! We want you to be sure you'll receive the product you desire. From the planning stage to each finished version, we invite you to evaluate and improve on our work. Our philosophy is to work with the client, not merely finish given tasks. We are always ready to listen and communicate.

What happens after you finish my app/site?

Hopefully the app/website is exactly what you dreamed of; But apart from delivering a finished product, we are happy to provide you with technical support and maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the solution by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.

How much do you charge?

It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.

How much does a new website cost?

A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our basic sites run in the TTD$7,000 – TTD$8,000 range, but can be more or less depending on needs.

How long will it take to get a new website?

On average, we shoot for a four to six week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Can I update the website myself?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way.

Will you maintain my website for me?

We can! We provide on-going support for many of our clients.

Will my website be mobile friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

How much does Hosting cost?

Hosting usually costs less than TTD$70 per month. It can cost a lot more depending on your requirements.

Who hosts the website?

If we build your website, we will usually host it for you and you don’t need to do anything. We pay the hosting fee for the first year and we’ll send you an invoice once a year thereafter. Alternatively, you can host the website elsewhere and manage it yourself. It’s completely up to you.

Will you buy the domain for me?

Of course. You’re buying a website from us. As long as it’s available for purchase, we’ll buy it for you and pay for the first year. We’ll send you an annual invoice for the renewal along with the hosting fees.

How much input do I have in the process?

A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.

Do you have any low cost options?

A custom website can be a big investment and not all businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast.

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for many years, so we aren’t going anywhere anytime soon.

Do you setup my Facebook, Instagram page etc?

Typically not. Social media is not a part of the web design process. However, we are always looking for ways to make your life easier. If you’d like us to do this for you, we can arrange a package that suits you.